CyberCoders Service Desk Associate in Washington, District Of Columbia

Service Desk Associate Service Desk Associate - Skills Required - Windows, COTS, LAN, WAN, Insurance Environment, Mac, A+, N+, ITIL

If you are a Service Desk Associate with Insurance industry experience, please read on!

We are headquartered in Washington D.C. and have offices in Europe and Dubai. We offer pretty much every insurance product available on the market and can customize our offerings to meet each client's needs. We specialize in insuring the uninsurable and enable international travel and expatriation to the remotest parts of the world.

We are looking for a Service Desk Associate to be the front line for all our technical issues. You will be responsible for provisioning, installing, operating, and maintaining hardware, software, and related infrastructure. Ideally, you have an aptitude for learning and thrive in fast-paced environments. You should be customer focused and have strong organization and process management skills.

What You Will Be Doing

  • Provide IT Support for internal users

  • Maintainence on existing equipment

  • Troubleshoot and repair desktops, laptops, printers, and mobile devices

  • installations, relocations

  • Respond to clients requests

What You Need for this Position

3+ Years of experience and knowledge of:

  • Windows

  • Active Directory

  • COTS


  • Insurance Environment

  • Mac

  • A+ certification

  • N+ certification

  • ITIL Foundation certificate

What's In It for You

  • Vacation/PTO

  • Medical

  • Dental

  • Vision

  • Relocation

  • Bonus

  • 401k

So, if you are a Service Desk Associate with experience, please apply today!

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Service Desk Associate DC-Washington BY2-1493729