We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you'll be doing

You’ll be joining CIBC’s Commercial Banking and Payment Technology (CBPT) as Consultant, Production Application Support. You’ll be at the heart of CIBC’s digital transformation, successfully delivering complex, enterprise-scale mobile projects involving multiple back-end systems. As an Application Consultant, you’ll assemble, implement and maintain easy, flexible, and personalized solutions that enhance the client experience. You’ll lead the planning and strategy for the technical design, development and integration of these applications. You will be spearheading Production Support for Tier-1 Critical application. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Production Support - Identify and resolve medium to highly complex production problems for support of applications. Manage, support, and resolve complex vendor and proprietary technical issues arising in a calm and efficient manner.

• Analyze & Report - Analyze complex technical information to determine risk levels and technical feasibility when making changes to applications. Check on overnight batch processes, real-time payments and client escalations to ensure technology readiness and availability each day. Escalate technology issues to the appropriate application support and technology infrastructure groups.

• Manage & Influence - Lead project coordination efforts in on-boarding clients, synchronize internal technology teams to provide optimal end-to-end solution for both internal and external clients. Identify proactive solutions for recurring technology occurrences to benefit the business.

Who you are

• You can demonstrate 5 -7 years of experience in: J2EE , RDBMS, SQL, Oracle , Webservices (SOAP & REST) , JENKINS, JIRA/CONFLUENCE,SPLUNK

• Experience supporting and/or implementing complex integration projects.

• Critical and logical thinking and developing project plans based on appropriate standards and methodology.

• Nice to Have: Knowledge of commercial Payments

• You have a degree/diploma in Computer Science, Business, and/or a related field.

• You are a bold and authentic leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-81 Bay, 11th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Application Development, Applications Programming, Emerging Technologies, End-to-End Testing, IT Strategic Planning, Mentoring Staff, Project Management Technology

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.