The Massachusetts Rehabilitation Commission is actively searching for a South District Employment Services Supervisor. The ideal candidate is a collaborative partner with exceptional program management experience that enjoys working in a fast-paced, mission-driven environment. The South District Employment Services Supervisor is responsible for planning, developing, and monitoring the employer outreach and engagement plans at the local and district level. In collaboration with the district and area directors, the South District Employment Services Supervisor will analyze job placement services workflow and assigns employer engagement activities, ensuring quality control for the MRC Employer Account System. In addition, the South District Employment Services Supervisor will assist the Statewide Job Placement Services Director with the day-to-day functions of job placement services. The South District Employment Services Supervisor will supervise a Job Placement Services Specialist and Employment Services Specialists while ensuring compliance with agency guidelines and policies. _Duties and Responsibilities (these duties are a general summary and not all-inclusive)_: * Supervises subordinate employees by monitoring assigned responsibilities and tasks and ensuring compliance with agency rules, policies, procedures, and guidelines. * Review, monitor, and ensure that the production standards are met for the job placement services specialists and employment services specialists. * Responsible for accurate documentation of all job placement activities and production is reflected on MRCIS. * Ensure that MRC Consumers are being identified appropriately for job-driven training programs. * Ensure that Job-Driven Training programs provide competitive employment outcomes for MRC Consumers. * Work closely with the Job Placement Specialists and Employment Specialists in identifying employers in long-term partnerships with MRC. * Work closely with MRC Job Placement Specialists, Employment Services Specialists, and Vocational Rehabilitation Counselors to identify, assess, screen, and recommend consumers for training * Assist MRC Job Placement Specialist and/or Vocational Rehabilitation Counselor in preparing consumers to interview for training and employment opportunities. * Ensure the MRC Job Placement Services Manual is utilized and is consistent with best practices and the district and provide guidance regarding manual updates. * Work closely with the MRC District Contract managers to understand the role and scope of services being provided via vendor organizations to assist with training skills, employment skills, and task development. * Ensure that district placement office job placements are occurring to the satisfaction of the area directors as provided by the employer outreach employment plan. * Ensure placement of sector-based and On-The-Job training opportunities. * Assist the employers in assessing the need for and obtaining adaptive equipment and other resources. * Proactively deliver follow-up support services to employers and consumers in collaboration with JPS, VRC, and community organizations, as needed, to ensure successful employment outcomes and employer satisfaction. * May conduct group presentations in conjunction with JPS (in and out of the office) to explain programs and services to employers, training vendors, community organizations, job seekers, and the public and to assist them in using such programs and services. * Participates in staff development and cross-training opportunities that expand and support functional skills and promote professional growth. _Required Qualifications_: * Knowledge of a wide variety of occupations common to the area labor market. * Knowledge of the principles, practices, & techniques of marketing & sales Knowledge of interviewing techniques. * Ability to market and promote MRC services and job seekers/consumers. * Ability to communicate effectively in oral and written expression. * Ability to give written and oral instructions in a precise and understandable manner. * Ability to establish rapport and working relationships with individuals from various cultural, ethnic, and economic backgrounds. * Ability to stimulate interest in MRC programs, services, and consumers. * Demonstrated knowledge of principles and techniques of human service interviewing. * Ability to understand, explain and implement policies and procedures, standards, guidelines, laws, and regulations that govern Massachusetts Rehabilitation Commission activities. * Demonstrated knowledge of principles and practices of conducting workshops. * Proven ability to interact in a team environment and to establish and maintain harmonious working relationships with peers, supervisors, other agency representatives, employers, and customers. * Working knowledge of MS Windows and Word. * Proven ability to record information and maintain the integrity of the computerized database accurately and concisely. _Preferred Qualifications_: * Knowledge of the methods and techniques used in the dissemination of information by means of print and electronic media. * Knowledge of the types and availability of public and private organizations providing employment opportunities. * Knowledge of the factors, trends, problems, and characteristics of the area labor market. * Knowledge of the types and uses of reference sources for occupational interest. _About the Massachusetts Rehabilitation Commission_ MRC provides services that break down barriers and empower people with disabilities to live life on their own terms. Our programs focus on vocational rehabilitation, community living, and disability determination for federal benefit programs. We are change agents and community builders. And we put the people we serve at the heart of everything we do. We envision a Commonwealth that is open to all, where everyone can seize their true potential and contribute fully to our communities and the world. Together with stakeholders, partners, and allies, MRC collaborates, problem solves, and innovates to bring about a better Massachusetts for everyone—one that is truly equitable, accessible, and inclusive. The Massachusetts Rehabilitation Commission (MRC) is a learning and participatory performance culture with an emphasis on high performance teams, individual performance/contribution/impact, and engaging in activities to promote and support a program/division/agency (e.g., committee membership, Roadmap workgroup membership, presenting at Town Halls). In addition, MRC is an agency committed to diversity, equity, inclusion, and racial equity, as well as innovation, transformation, and change, and creating a culture of agility, excellence, and belonging. Learn more about our impactful work: https://www.mass.gov/orgs/massachusetts-rehabilitation-commission _Pre-Offer Process_:/ / A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form For questions, please the contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 and select option #4. Applicants should upload a _cover letter_ and _resume_for the South District Employment Services Supervisor requisition. First consideration will be given to those applicants that apply within the first 14 days. Applicants must have (A) a Bachelor's degree in marketing, business management, business administration, public relations, vocational rehabilitation, counseling, psychology, public administration, human resources or related field and (B) at least five (5) years of full-time or equivalent part-time professional experience in: business management, business administration, public relations, marketing, personnel interviewing, recruitment or job placement; employment, vocational counseling, psychology, sociology, education or rehabilitation counseling or guidance; job analysis or position classification work, of which (C) at least one (1) year must have been in a supervisory or leadership capacity and (D) at least two (2) years of the 5 years total experience must have been working with individuals with disabilities, or (E) any equivalent combination of the required experience and the substitutions below. Extensive travel is required; incumbents who elect to use a motor vehicle for travel must possess a current and valid motor vehicle driver's license at a class level specific to assignment. Substitutions: I. A Master's degree or higher in marketing, business management, business administration, public relations or public administration, counseling, psychology, human resources or related field may be substituted for one (1) year of the required (B) experience. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. *Job: Community and Social Services *Organization: Massachusetts Rehabilitation Commission *Title: *South District Employment Services Supervisor Location: Massachusetts-Taunton-21 Spring Street Requisition ID: 2400058P