General Clinical Scheduler (Hybrid)

School of Medicine, Stanford, California, United States

Administration

Post Date May 10, 2024

Requisition # 103212

The Department of Radiology in the Stanford University School of Medicine practices professionalism, integrity, personal responsibility, and service. We recognize faculty members and administrative staff as valuable and collaborative team members in our work environment and seek to identify and employ the highest quality individuals.

We are seeking a personable, highly organized, experienced Administrative Associate (AA) to provide clinical scheduling services for the general call and moonlighting clinical shifts. The AA will work closely with the lead general clinical scheduler to learn the intricate complexities of the clinical shifts and the scheduling preferences of the 50+ physicians who cover these services. To be successful in this role you must be highly detail oriented, inquisitive and proactive, maintain a professional presence and communication style, a skilled negotiator, responsive, and highly flexible with shifting priorities.

This AA will also learn the role of the lead clinical scheduler, who prepares the clinical schedule for 5 clinical divisions on a monthly basis and will serve as a backup for the lead scheduler as needed. Candidates must be collaborative and willing to learn.

The AA will work with expert faculty and trainees, and through their support contribute to better patient clinical care and outcomes. The AA must be able to multi-task and work independently.

Duties include*:

• Prepare bi-annual 6-month general call schedule for apx 40 full-time physicians. General call includes weekday evening shifts, multiple weekend shifts and holiday shifts.

• Prepare bi-annual 6-month moonlighting schedule. This includes scheduling with several groups of providers.

• Perform all administrative functions for general call and moonlighting schedule, including administrative support necessary for the finance team to properly and timely compensate moonlighting physicians.

• Learn to prepare clinical schedule for body imaging, body imaging MRI, cardiovascular imaging, thoracic, and breast imaging divisions to serve as a backup for the lead general clinical scheduler.

• Adjust clinical schedule as needed for pre-negotiated physician swaps. Communicate with Associate Chair of Clinical Operations and physician group to identify last minute substitutes, as needed, when scheduled physicians are sick or have family emergencies to attend to.

• Work closely with faculty affairs to accommodate sabbaticals and other leaves of absence and adjust schedules as needed for changes to clinical commitment rates.

• Work with finance team and clinical scheduling program manager to review monthly clinical reports and ensure that physicians and scheduled for adequate number of general call shifts compared to their commitments.

*- Other duties may also be assigned.

EDUCATION & EXPERIENCE (REQUIRED):

High school diploma and four years of administrative experience, or combination of education and relevant experience.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

• Advanced computer skills and demonstrated experience with office software and email applications.

• Demonstrated success in following through and completing projects.

• Excellent organizational skills and attention to detail.

• Strong verbal and written communication skills.

• Excellent customer service and interpersonal skills.

• Ability to prioritize, multi-task, and assign work to others.

• Ability to take initiative and ownership of projects.

• Ability to routinely and independently exercise sound judgment in making decisions.

PHYSICAL REQUIREMENTS*:

• Constantly perform desk-based computer tasks.

• Frequently sitting.

• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.

• Rarely twist/bend/stoop/squat, kneel/crawl.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORK STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,http://adminguide.stanford.edu.

The expected pay range for this position is $33.17 to $43.75 per hour.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting acontact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Additional Information

• Schedule: Full-time

• Job Code: 4098

• Employee Status: Regular

• Grade: F

• Requisition ID: 103212

• Work Arrangement : Hybrid Eligible