NY HELP No

Agency People With Developmental Disabilities, Office for

Title Mental Hygiene Program Evaluation Specialist 3

Occupational Category Health Care, Human/Social Services

Salary Grade 23

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $84156 to $106454 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 40

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Schenectady

Street Address Capital District DDSOO

500 Balltown Road

City Schenectady

State NY

Zip Code 12304

Minimum Qualifications MINIMUM QUALIFICATIONS:• Currently in Mental Hygiene Program Evaluation Specialist 3, Grade 23 titleor• Eligible for 70.1 or 52.6 transfer by way of current permanent status in a title deemed comparable to a Mental Hygiene Program Evaluation Specialist 3 by the Department of Civil Service. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov) https://careermobilityoffice.cs.ny.gov/cmo/gotit/ Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two salary grades. PROVISIONAL QUALIFICATIONS: • A bachelor's degree plus three years of program evaluation experience in a human services settingQualifying program evaluation experience is considered to be professional-level experience in which your primary responsibility is the design, modification, and/or utilization of data collection instruments and processes; conducting analysis; and the preparation of reports and other documents; all for the purposes of assessing program operations, improving program effectiveness and efficiency, and informing future program development. Such experience would include the following activities: determining or assisting in the determination of appropriate performance indicators for a program or organization; reviewing organizational performance to determine the level of compliance with the standards of oversight agencies; leading, facilitating, or participating in root cause analysis, failure mode and effect analysis, and performance improvement projects; designing and/or using existing outcome measurement instruments and processes; collecting, aggregating and analyzing data and presenting the results of the effort in reports and other documents; designing, modifying, and/or analyzing the results of client satisfaction surveys; collecting and maintaining monthly and quarterly data for regulatory bodies such as the Joint Commission; leading and/or participating in accreditation reviews and survey-readiness activities; and investigating critical incidents to identify deficiencies, patterns and trends, and in order to recommend remedial actions.Non-qualifying program evaluation experience includes, but is not limited to, conducting assessments of individual clients’ needs, evaluating individual clients’ outcomes, or administering psychological tests to individual clients; non-professional-level experience (e.g., secretarial or administrative support activities, even if the experience is gained in a qualifying program evaluation unit); or experience in which program evaluation responsibilities did not represent the preponderance of your duties (e.g., experience supervising or managing a clinical program area, in which you evaluated the effectiveness of your own program or used the reports and/or data prepared by program evaluation staff to improve day-to-day operations).A human services setting is considered to be any organization or institution that provides direct care or support services for individuals, families, or groups in a hospital, psychiatric hospital, psychiatric clinic, community mental health clinic, nursing or rehabilitation facility, correctional facility, intermediate care facility, institutional or school setting, or community based residential and/or day program.Substitution: A master's or higher-level degree can be substituted for one year of non-supervisory experience.

Duties Description SELECTION PROCESS:Selection will be based on interview, and candidates past work history.ADDITIONAL QUALIFICATIONS: • Family and household member relationships: OPWDD policy may impact eligibility for this position. Employees are responsible for recognizing the relationship and not posting for positions where it would be a concern. Before you apply read Section 120.27 of the Region 3 Policy Manual. Please e-mail odh.personnel@opwdd.ny.gov if you have you need help determining if this policy applies to you.• CAPA: Must be cleared by the NYS Central Register for Child Abuse and Maltreatment, if position requires working with minors and not previously cleared.GENERAL DUTIES AND RESPONSIBILITIES:This position reports to the Director of Quality Management. This position is responsible for overseeing Capital District DDSO Medicaid Compliance program, HIPAA compliance, TABS billing & claiming, CHOICES Coordinator for Capital District DDSO, act as Language Access Liaison, fulfills requests from Counsel’s Office, Health Information management, assists with the EHR implementation, Records management, and sits as Capital District representative on various Statewide committees. This position will oversee projects and review the results of implementation, review compliance, and provide feedback reports to Management to evaluate the effectiveness of these procedures, with recommendations for changes/enhancements when indicated. This position will supervise assigned staff, including, but not limited to the Medicaid Compliance Liaison, HIM staff, and assigned administrative support staff.SPECIFIC DUTIES:• CHOICES: DDSOO Coordinator/DDSOO DDP Processor roles are contained in the HIM Department; Provides CHOICES updates to state staff and voluntary providers already trained; Provides technical assistance to state staff and voluntary providers experiencing difficulties; Process information through CHOICES; Approve user access requests; Establish standardized processing with other DDSOOs.• Health Information Management: Monitors changes in legislation that affect health information Management; Serves as internal consultant on HIM issues; Provide training in documentation requirements; Department Analysis; maintain legal files; Clinical Records; Maintain records from voluntary Providers and clinics that have closed; Record Retention; Record Confidentiality/Safeguarding/Document Recovery; Record retrieval for audits/ROI/internal requests for information; Record Intake/File Conversion/Death Packets; Release of Information; Processing FOIL requests; Admission/Termination Process; Diagnostic and procedure coding, Internal Controls and Audits; Staff Supervision and Training; Coordinates requests for access to records; US Census Liaison; Policy and Procedure Development (HIM and Facility-wide); Create reports for department heads; Medicaid Compliance.• Medicaid Compliance Liaison back-up: o OMIG/PERM (CMS) DDSOO Contact (OMIG, CMS, OAS, OPWDD MCU, and CFR)? Responsible for the collection, organization, and response to OMIG and CMS with the assistance of an appointed DDSOO Quality Assurance Liaison. ? Ensures all responses are reviewed by Central Office prior to submission.? Assists in other audits o OIG and Other Audits ? Assists in the retrieval of documents when required for all other audit functions.• HIPAA: Participate in EHR meetings, EHR deletions & corrections, provide support to stakeholders, and prepare reports on compliance with implementation; Liaison to OPWDD Privacy Officer; Contact for employees with HIPAA matters/issues; Contacts healthcare facilities refusing to provide information on individuals under Capital District DDSO care; Responds to inquires or issues related to Privacy rules; Monitors Compliance; Trains and retrains (when necessary) of staff; Responsible for Accounting of Disclosure; Procedure Development and Implementation; Reports and investigates breaches and violations; Consults with OPWDD Counsel when necessary; Provides assistance to voluntary providers when requested.• TABS: Monitor TABS data, activity service entries (billable services); Monitors individuals movements (Census); Conducts trend analysis to identify patterns or variations in data entry/reporting practices; Provides training/instruction to staff identified as having difficulties with TABS data entry/billing rules; Ensures data integrity; Monitor, identify and resolve issues involving movements and billing; Identified and resolves issues involving activity services and billing issues; Report errors in data over 30 days to local revenue support; Create/generate reports daily, monthly, quarterly and yearly for individual departments, Administration, Voluntary agencies and Mental Hygiene Legal Service; Responsible for knowledge in Report capabilities such as report writer, Crystal reports, Access and Excel; Enrollment/Termination Processing; Monitor Access and Assign Roles; TABS Training – state and voluntary; Program code management; DDP Coordination; Liaison with voluntary agencies and Central Office; Provides technical support to fiscal liaisons in community operations for OPTS, Day Services, Article 16 Clinic, Residential Habilitation, Care Managers and PCSS; Monitor community placement project (CPP) & TABS entry; FSS & county contract roster maintenance; TABS data clean-up.• LEGAL: Create & maintain litigation electronic filing system; respond to subpoena requests; certify records/documents for Legal; sequester/secure documents for litigation matters; respond to AAG requests; Organizes and prepares documents for submission; Applies scanning, indexing and encryption when preparing these documents for submission; Consults with appointed lead OPWDD Counsel in matter; Ensures Attorney/court deadlines are met.• Committees: Attend assigned committee meetings (Statewide Record Retention, Medicaid Compliance Community of Practice, EHR Supervisors, Local CHOICES – DDSO, Statewide CHOICES User Group, Statewide TABS User Group, Statewide Health Information Management, Residential Opportunity Committee).• Language Access Liaison: Responsible for guiding the local LAP plan for Capital District DDSO.• EHR: Assists with the EHR implementation, attends EHR meetings, provides support as needed.• Administrator on Duty: Serve as AOD on assigned off hours shifts, or as needed, on weekdays, weekends, and holidays (will be discussed in the interview).• Other duties as assigned.LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all#LI-SB2

Additional Comments ADDITIONAL QUALIFICATIONS: • Family and household member relationships: OPWDD policy may impact eligibility for this position. Employees are responsible for recognizing the relationship and not posting for positions where it would be a concern. Before you apply read Section 120.27 of the Region 3 Policy Manual. Please e-mail odh.personnel@opwdd.ny.gov if you have you need help determining if this policy applies to you.• CAPA: Must be cleared by the NYS Central Register for Child Abuse and Maltreatment, if position requires working with minors and not previously cleared.ADDITIONAL COMMENTS:• Family and household member relationships: OPWDD policy may impact eligibility for this position. Employees are responsible for recognizing the relationship and not posting for positions where it would be a concern. Before you apply read Section 120.27 of the Region 3 Policy Manual. Please e-mail capital.district.human.resources@opwdd.ny.gov if you have you need help determining if this policy applies to you.• CAPA: Must be cleared by the NYS Central Register for Child Abuse and Maltreatment if position requires working with minors and not previously cleared.• If you are employed by state government, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice. • Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee believes that they need a reasonable accommodation, they should contact the NYS OPWDD Reasonable Accommodation Unit at (518) 486-7222 or e-mail at accommodationrequests@opwdd.ny.gov to obtain information and RA forms.• For CSEA positions: Local Bidding Agreements, and previously approved vacation/holiday time will be honored in the new assignment.• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.• OPWDD is an Equal Opportunity/Affirmative Action Employer.• OPWDD is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas, and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs.

Some positions may require additional credentials or a background check to verify your identity.

Name Capital District DDSOO Human Resources Office

Telephone 518-388-0838

Fax 518-370-7536

Email Address CapitalDistrict.Careers@opwdd.ny.gov

Address

Street 500 Balltown Road

Building 1

City Schenectady

State NY

Zip Code 12304

Notes on Applying APPLICATION PROCEDURE: Please submit cover letter and resume to:Capital District DDSOHuman Resources OfficeBuilding 1500 Balltown RoadSchenectady, New York 12304Phone: 518-388-0838Fax: 518-370-7536Email: CapitalDistrict.Careers@opwdd.ny.gov*Please reference EOA #24-100 in all correspondence.