Description

The Sr. Creative Program Manager drives the schedule, development, and execution of end to end packaging artwork and label content and manufacturing as it applies to eero products. Your role starts from the packaging/label content concept phase and continues through pre-production prototyping phases until PVT/ramp and post ramp qualification for sustaining programs. You drive the packaging and label content development process across functional stakeholders including product, marketing, legal, supply chain, packaging engineering, suppliers, and contract manufacturers. This role is dedicated to managing product, legal, and sustainability claims, as well as substantiation towards those claims. A design and operational scope is required, with experience in product design, consumer packaging/labeling, artwork development, printing, color controls, product lifecycle management (PLM), and factory qualification. To be successful in this role, you must follow a systematic process to develop content requirements cross-functionally, determine schedules and milestones for execution within program expectations, and effectively manage prototype, production, and post-ramp file release. You are the type of person who proactively identifies gating decisions, gathers data inputs, drives down selection, and reports on program progress.

Key job responsibilities

-Work with cross-functional stakeholders including marketing, brand, product, legal, compliance, and operations to determine on-box packaging and label content for eero programs

-Lead ID and content approval and artwork approval meetings with CEO & CMO

-Drive design schedule from branding development to final packaging artwork at the supplier

-Create and execute processes and schedules for development, review, and approval of said content for prototype, production, and post-ramp file release

-Develop systems that improve how existing and future packaging & label content at eero and is reviewed, approved, & released for production

-Work with marketing, ID, brand, legal, compliance, suppliers, and product to define and deliver content that facilitates a best-in-class out-of-box-experience

-Commit to aligning packaging/label content development, review, and release schedules with device build schedules at CM

-Develop rapport with supplier partners and detailed knowledge of "how the factory works" including its capabilities and limitations.

-Own the change control execution process (PLM) for packaging & label content

-Engage with manufacturing partners

-Remain engaged with internal legal stakeholders to manage compliance & regulatory aspects of packaging & label content

-Lead bi-weekly calls with CM's & suppliers based in South East Asia

We are open to hiring candidates to work out of one of the following locations:

San Francisco, CA, USA

Basic Qualifications

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• 5+ years of program or project management experience

• 5+ years of experience managing consumer electronics packaging and label content

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• 2+ years of technical program management experience

• 3+ years in consumer retail consumer electronic packaging industry having direct responsibility to deliver products which sit on retail store shelf

• BS or MS in Graphic Design, Product Design, Mechanical Engineering, Supply Chain, Manufacturing, or similar

• Exceptional communication skills, the ability to distill information and communicate to the appropriate audience

Preferred Qualifications

• Understanding of Asia business culture

• Attention to detail without becoming lost in the details

• Mandarin Chinese language and/or Vietnamese language is a plus

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.