Principal Moogsoft Engineer

Ensures that Dell’s Cloud Service delivers the service performance, reliability, and availability expected by our customers and internal client groups. SRE teams are continuously improving the management automation of our Cloud Service, with the objective of enabling industrialized fleet management at scale.

Join us to do the best work of your career and make a profound social impact as a Principal Moogsoft Engineer on our Team in Round Rock, Texas.

What you’ll achieve

As a Principal moogsoft engineer, you will develop and deploy correlation capabilities across Dell Digital. You will work with infrastructure and application teams to deploy moogsoft as a central correlation platform in order to drive operational efficiencies across the entire Dell Digital landscape.

You will:

• Design and develop data models to support process and data integration

• Use communication and process skills to understand monitoring alerts/tools to ingest into Event Correlation tool

• Maintain Moogsoft tool performance in accordance with performance testing baseline

• Work closely with infrastructure and application stakeholders to enhance moogosft and drive platform adoption

• Design/implement new system interfaces as the deployment matures and grows

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Bachelor’s degree

• 4+ years’ experience designing and implementing solutions leveraging Multiple Monitoring Tools, Moogsoft and ServiceNow

• 4+ years’ experience in IT operations

• 4+ years’ experience with industry-leading observability solutions (Splunk, Dynatrace, DataDog, etc.) to solve complex operational and performance issues

• 3+ years’ experience leading large teams implementing cross-functional observability solutions across application and infrastructure stacks

Desirable Requirements

• Proficient understanding of ITIL practices

• Vast knowledge on software configuration management systems

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

Job ID: R242772

Dell’s Flexible & Hybrid Work Culture

At Dell Technologies, we believe our best work is done when flexibility is offered.

We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations (https://jobs.dell.com/locations) page.