Our client, a leading engineering and construction firm, seeks a Desk Side Support Technician to join their growing team. Provide exceptional IT support to internal staff, ensuring their technology needs are met and productivity is maximized.

Job Title: Desk Side Support Technician

Location: Richland, WA

Pay Range: $ 20-23/hr

What’s the Job?

• Troubleshoot and resolve hardware, software, and network issues for end-users.

• Manage moves, adds, and changes for user equipment and software.

• Assist with installation and support of video conferencing tools (e.g., Skype for Business, Microsoft Teams).

• Maintain local network infrastructure and provide printing support.

• Manage IT assets and configurations within a ServiceNow ticketing system.

• Offer proactive and responsive support to executives and VIPs.

What’s Needed?

• Bachelor's degree in Computer Science, Information Technology, or a related field (OR) 7 years of relevant IT experience.

• Minimum 1 year of experience providing user support for hardware, software, video conferencing, and operating systems.

• Experience with incident and request management systems like ServiceNow.

• Proven ability to effectively communicate with a diverse clientele.

• A+ certification (preferred).

• Capability to lift 50 lbs.

What’s in it for me?

• Weekly pay with direct deposit

• Comprehensive benefits package including medical, dental, vision, and 401k with employer match

• Paid holidays and referral rewards programs

• Opportunities for professional development and career advancement

• Supportive and collaborative work environment

• Dedicated career partner to help you achieve your goals

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.