Responsible for acting as a liaison between patients, pharmacies and sales team. Assists with account questions, orders, patient problem-solving, outbound follow-up calls and other queries.

• Assists patients by answering product and service questions
• Maintains patient records by updating account information and providing detailed patient interaction notes
• Prioritizing tasks to be most effective with time management
• Establish new patient accounts
• Data Entry
• Inbound and outbound calls

Required Skills

• Proficient at Microsoft Office Suite
• Tenacity
• Self-Motivated
• Problem-Solving/Resolving Conflict
• Energetic
• Team Oriented
• Passion For Helping People
• Outstanding communicator (both in person and over the phone)
• Quality Focus/Detail Oriented
• Multi-tasking
• 3+ years of Customer Service experience in Office, Call Center, Medical, or Pharmacy Environment

Preferred Skills Swiftpage Act! software, Sage 50 accounting software, Product Knowledge, Market Knowledge, Bilingual (Spanish/English) are a plus. Job Type: Full-time Pay: $18.00 - $20.00 per hour based on experience.

Job Type: Full-time

Salary: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off