This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11828589 Innova Solutions is immediately hiring for a Business Consultant II (Green Power Connection Team)

.

Position type: Full-Time, Contract

Duration: 12-months

Location:

Oakbrook IL

As a Business Consultant II (Green Power Connection Team)

, you will:

Job Descriptions:

A team within the company that helps customers manage their green power journey, which is typically related to solar energy, battery storage, and electric vehicles. Requests come in from many sources including the phone lines, email, social media, website, through municipal leaders and through regulators. The customers are on a journey and we are trying to help the customer wherever they are in their green power journey, without necessarily having a script for everything that could come up. We provide support to customers by answering questions, we provide solar materials and resources including our website and proactive communications, and we coordinate with internal departments to resolve any issues that customers have. * Educating customers about green power options and corresponding programs/services* Includes significant interface with customers via phone, email, and face-to-face. * Support and manage the net metering application and enrollment process as it aligns with the legislative requirements. This includes corresponding and interacting with internal and external groups and customers to ensure customer accounts are appropriately assigned to net metering. * Monitor, interface, and coordinate activities with internal and external groups to ensure proper meter exchanges, submit billing requests, and completion of the enrollment process. Correspond with customers to ensure that required forms and agreements are completed and returned by the customer.

Top 3 skills needed:

• Ability to explain technical and complex topics, customized for individual customer understanding.
• A bit of a detective mindset - ability to synthesize information gleaned from multiple systems to determine possible issue, next steps, and path forward.
• Solar/Net Metering/Interconnection knowledge or experience. Understanding of state and federal clean energy programs and incentives.

Must have:

• Strong interest/passion in advancing clean energy technologies
• Excellent communication skills - verbal, written, and listening
• Ability to understand customer perspectives and desire to resolve issues through outstanding customer service.
• College graduate preferred.
• 5-10 years of experience

Specific experience:

• Demonstrated customer service experience, or call center experience
• Solar/Net Metering/Interconnection knowledge or experience
• Comfortable with use of Microsoft Office tools: Outlook, Teams, Excel, Powerpoint, Word, etc.

The ideal candidate will have: customer service experience and Solar/Net Metering/Interconnection knowledge or experience

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Mohd Adnan

Associate Team Lead - Recruitment

PAY RANGE AND BENEFITS:

Pay Range*: \$51 - \$52 per Hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate\'s education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers enefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching \$3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)

ClearlyRated Client Diamond Award Winner (2020)

One of the Largest Certifie