The Chase Travel Lodging Team is looking for a Senior Content Analyst. You will help manage and support the content collection process.

The Chase Travel team is responsible for identifying and negotiating key travel partnerships that can deliver exceptional card member value through embedded travel and lifestyle benefits that strengthen the card portfolio. Chase Travel also manages large strategic partnerships with our co-brand partners, as well as our premium travel advisor community and online technology team.

Job Responsibilities:

• Thinks strategically to deliver exceptional travel experiences for Chase customers.

• Manages content collection process and editing for our hotel partners. T

• Manages hotel connectivity partners to ensure content is aligned with expectations

• Support program onboarding, and the collection of online content and imagery

• Supports external hotel partners on all things content and connectivity

• Develops process in collaboration with Product for hotel onboarding

• Reviews online imagery and content for hotel portfolio to ensure accuracy and a premium online presence

• Analyzes and develops regular reports to hotel and Account Management, conduct results review as needed

• Resolves escalations that prevent seamless Card Member experience at point of sale (off line and on-line) in an efficient and expedient manner

• Manages ad-hoc projects as needed which will help improve processes and efficiencies across the team.

• Builds relationships across various lines of business and leverage relationships across the company to find efficient ways of working together and create new processes

Required Qualifications, capabilities & skills:

• Strong written and verbal communications

• Great organizational and strong attention to details

• Self-motivator, has a bias towards action, and willing to roll up their sleeves to ensure projects are tracking towards success

• Team player with strong project management experience

• Strong Microsoft Office skills, specifically Excel and Power Point

Preferred Qualifications, capabilities & skills:

• Connectivity and distribution background a plus

• Knowledge of GDS is a plus

• Partner or supplier management experience preferred

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

New York,NY $93,100.00 - $129,000.00 / year