Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

As a part of the Colleague Experience Group (CEG), we strive to provide a great colleague experience everyday. . We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Responsibilities include:

• Measure and communicate progress against DE&I enterprise commitments in external publications (ESG Report, Proxy) as well as internal briefings to senior leadership. Engage with market DE&I leads to collect information and prepare summary briefs of progress and impact that include investment tracking.

• Use external benchmarks to provide context to internal metrics and progress. Use analytical findings to shape recommendations, future program enhancements and initiatives.

• Partner with Corporate Affairs & Communications and Colleague Services to optimize and increase engagement with internal DE&I web site. Work across Global DE&I team to update DE&I Square site with new content as needed.

• Manage and respond to all DE&I requests for information from across the enterprise and external organizations that include award surveys, benchmarking, request for proposals and advocacy.

• Support operational risk activities that include testing and updating documentation for Process Risk Self Assessments, Business Impact Assessments and Business Continuity Plans.

• Develop relationships of trust and mutual respect with a variety of internal and external partners.

Qualifications

• Excellent written, design and verbal communications skills with experience in artful storytelling.

• Strong analytical and business acumen to track and prepare DE&I impact reports. Business planning experience a plus.

• Strong collaborator who can work across the enterprise to collect, monitor and report on DE&I initiatives.

• Foundational knowledge of Inclusion and Diversity with a global perspective.

• Curious, open minded, positive mentality with the ability to bring others along.

• Proven self-starter, with the aptitude to think and operate holistically.

• Emotionally self-aware and accountable, with a result-oriented mindset.

• Drives attention to detail

Non-considerations for sponsorship:

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Human Resources

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 24008259