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MADISON MARRIOTT WEST Front Desk Associate in MIDDLETON, Wisconsin

JOB REQUIREMENTS: Hotel:Madison Marriott Front Desk Associate Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests. We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to \"WOW\" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. This role plays an important part in our culture: Service: Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established You will assist guests with sending and receiving faxes, packages and mail Perseverance: Help to resolve problems through recovery when things aren\'t quite right Inclusion: You will be committed to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all, at every level of the organization. Respect: You will value everyone\'s contribution to the team, and we will value your contribution as a key part of our success Innovation: You will look for ways to become an expert on the local area, being able to answer inquires pertaining to hotel services, registration, shopping, dining, and traveldirections Teamwork: As needed, fulfill all job responsibilities expected of Shuttle Driver and ConciergeAttendant Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information We have both full-time & part-time positions available. What do we need from you to be successful in this role? Minimum one-year hotel/hospitality front desk experience Customer service is our top priority, consistently being awarded JD Powers Customer service awards. Being on our team means you have a strong desire to make an impact on other people This role interacts with guests and team members all day, they must have excellent verbal and written communication... For full info follow application link. Atrium Hospitality is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not discriminate against on the basis of disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/100A95D4322846BB

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