Our client, a cutting-edge autonomous vehicle company, is seeking for multiple Guest Services Specialists to join their team. On this role, you will be part of the Guest Services Department, supporting the client's visitors and employees by providing them with an outstanding experience. The ideal candidate will have exceptional customer service skills, patience, and a commitment to providing a positive experience.

Job Title: Guest Services Specialist

Location: Foster City, CA

Pay: $25.80

Key Responsibilities:

• Uphold a safety-centric, inclusive, and open-communication culture

• Passenger Assistance: Greet passengers and provide them with a warm and welcoming experience

• Authenticate riders via badge scanners

• Hail vehicles back and forth between locations

• Communicate with cross-ops partners via vehicle slack threads

• Light crowd control

• Service status communications

Requirements:

• 2+ years of experience in customer service, retail, or another customer-facing role

• Excellent communication and interpersonal skills

• Customer-focused with a strong commitment to providing a positive experience • Attention to detail and ability to follow protocols accurately

• Proactive mindset and resourcefulness

• Ability to work a 7:30AM - 4:00PM shift or 12:00PM - 8:30PM shift

Physical Requirements:

• Ability to stand, walk, and be on your feet for extended periods outside

• Ability to lift and carry moderate loads

Preferred Skills:

• Experience in high-stress situations, including knowledge of de-escalation techniques

Benefits:

• Medical, Vision, Dental

• 401k

• Opportunities for career advancement

• 11 paid holidays

• Pet insurance and more

If this is a role that interests you and you’d like to learn more, click apply now, and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

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