CyberCoders Customer Account Manager - Customer Interaction, Tech Savvy in Detroit, Michigan

Customer Account Manager - Customer Interaction, Tech Savvy Customer Account Manager - Customer Interaction, Tech Savvy - Skills Required - Customer Interaction, Tech Savvy, Project Management

If you are a people person with experience in customer interaction, along with the ability to carry yourself in technical conversations, please read on!

What You Need for this Position

  • 2+yrs experience with customer interaction / customer support / customer management

  • Tech Savvy (comfortable in technical conversations, can talk the talk, whether it be in IT/software/hardware/networking, etc)

  • Project Management (experience and desire to take ownership and lead your project)

It is a plus if you have any experience in:

  • Networking devices

  • Building automation

  • Wireless controls

  • Wireless lighting

What You Will Be Doing

  • Will have the technical chops to troubleshoot issues onsite with wireless controls

  • Talking to customers

  • Responsible for building out a 'Customer Service Plan'

  • Follow up on issues resulting from poor documentation, or customer's inability to log into their account

So, if you are good with people but also comfortable in technical conversations, please apply today!

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Customer Account Manager - Customer Interaction, Tech Savvy MI-Detroit CH-1493204