Job ID86159

LocationColorado Springs

Full/Part TimeFull-Time

Regular/TemporaryRegular

Why Work at Children's....

Here, it's different. Come join us. Children's Hospital Colorado, Colorado Springs is a top-ranked hospital located in a top-ranked city. With a regional team of more than 1,000 team members, Children's Colorado has been present in southern Colorado since 2001 and now has team members at five locations providing outpatient specialty care, emergency care, inpatient care and therapy care. Children's Hospital Colorado, Colorado Springs is the first pediatric-only hospital in the region and includes the region's only emergency department and operating rooms built just for kids and served by pediatric experts who have dedicated their lives to treating kids - and only kids - and who are directly linked to one of the country's leading pediatric academic medical centers. Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat. That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through o A career at Children's Colorado will challenge you, inspire you and motivate you to make a difference in the life of a child. Learn about Children's Colorado and our culture: Find out more about living and working in Colorado Springs:

Job Overview

Operations Manager is responsible for the high level managerial and administrative functions of the day-to-day business operations in their department or division. This role directly interfaces with other organization support functions.

Additional Information

Department Name: CSH Revenue Cycle Job Status: Full time Shift: Typical working hours will be M-F days, but this role requires 24/7 responsibilities to include weekend and holidays

Qualifications

EDUCATION - Bachelors' degree in Administration, Health Care Administration, Management, Finance or a related field. EXPERIENCE - Minimum of 3 years of supervisory experience in clinical setting. Experience in health care systems (such as Epic) is preferred. Experience in Emergency Registration and Admissions is preferred. EQUIVALENCY - Professional experience, beyond requirements, in a related field may substitute for a bachelor's degree requirement on a year for year basis. Master's or higher degree in a related field may substitute for the experience requirements on a year for year basis. Completion of master's degree Fellowship Program may substitute for the one year of experience.

Responsibilities

ESSENTIAL FUNCTIONS 1. Partners, interdepartmentally, in the development and execution of strategic planning regarding business and clinical operations. May include practice expansion and practice model changes. 2. Responsible for hiring staff, arranging coverage, preparing staff evaluations, implementing disciplinary actions, conducting staff meetings, and team communications. Manages schedules. 3. Manages day-to-day operations and personnel in planning and facilitating patient care services, for example program development and process improvement. 4. Provides staff training on policies and procedures. Coaches staff in problem solving, effective communication strategies, and conflict resolution, mentoring and career path opportunities. 5. Provides project management leadership by creating charters, timelines, milestones, and goals and objectives for projects and programs. Keeps projects on time and on task. Engages appropriate managers and coordin tors in project management process and works to achieve active buy-in from stakehold 6. Prepares, analyzes, monitors, and communicates financial and statistical reports to appropriate business entity. Provides reports on patients' satisfaction and reviews and implements customer service initiatives to address customer satisfaction. 7. Assists in the resolution of problems which may arise between patients and families, support staff, providers, and other departments 8. Supports clinical, operational and facility services throughout assigned department(s). Partners with various departments in CHCO. 9. Assists in preparation of hospital and practice budget and monitors expenses. 10. Determines necessary space, equipment, supplies and support systems for the functioning of the unit or department. 11. Allocates resources to oversee patient care flow. 12. Represents department and acts as partner to CHCO Providers, Faculty Practice Organization.