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Children's Hospital Colorado Manager Case Management in Colorado Springs, Colorado

Job ID86822

LocationColorado Springs

Full/Part TimeFull-Time

Regular/TemporaryRegular

Why Work at Children's....

Here, it's different. Come join us. Children's Hospital Colorado, Colorado Springs is a top-ranked hospital located in a top-ranked city. With a regional team of more than 1,000 team members, Children's Colorado has been present in southern Colorado since 2001 and now has team members at five locations providing outpatient specialty care, emergency care, inpatient care and therapy care. Children's Hospital Colorado, Colorado Springs is the first pediatric-only hospital in the region and includes the region's only emergency department and operating rooms built just for kids and served by pediatric experts who have dedicated their lives to treating kids - and only kids - and who are directly linked to one of the country's leading pediatric academic medical centers. Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat. That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through o A career at Children's Colorado will challenge you, inspire you and motivate you to make a difference in the life of a child. Learn about Children's Colorado and our culture: Find out more about living and working in Colorado Springs:

Job Overview

The Manager, Case Management is responsible for directing and managing daily case management operations, while achieving objectives for the operation; developing individuals and team; and ensuring team effectiveness.

Additional Information

Department Name: CSH Case Management Job Status: Full Time Shift: Typical working hours will be M-F days. This is a leadership position, so some flexibility will be needed.

Qualifications

Education: Masters of Science in Nursing (MSN) or Master's in health related field. Experience: Three years of clinical experience and two years of nursing leadership experience in supervision, leading clinical practice projects, serving as a charge nurse or house supervisor, and/or precepting. Equivalency: Bachelor's degree in Nursing plus two additional years of leadership experience over nursing or nurse case management will substitute for the Master's degree requirement. Certification(s): Nursing Case Management Certification. Licensure(s): Registered Nurse License

Responsibilities

POPULATION SPECIFIC CARE Neonate - 30 days to 1yr Toddlers - >1yr to 3yrs Pre-Schoolers - >3yrs to 5yrs School age - >5yrs to 13yrs Adolescent - >13yrs to 18yrs Adult - >18yrs to 65yrs ESSENTIAL FUNCTIONS An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform. * Develops annual work plans used to achieve goals and performance metrics. * Directs and manages the daily case management operations of the department to ensure policies, procedures, and guidelines are being followed. * Participates in leadership activities for division, contributing to the achievement of goals and objectives; evaluates team performance. Defines and maintains internal processes for function; establishes patient experience standards and handles operational and patient/family escalations for function. Serves as a champion of enterprise-wide culture, influencing culture change to support functional objectives. * Provides clinical expertise and leads department team members i providing developmentally appropriate care and evaluating outcomes for infants and children with complex health care needs. * Utilizes expert evidence-based practice to provide clinical expertise to the healthcare team in coordinating developmentally appropriate care and evaluating outcomes for patients with complex health care needs. Provides clinical follow up when desired outcomes are not achieved. * Manages communications to the enterprise on projects and important topics related to nursing case management. Maintains effective working relationships with peers in division, peers in other divisions, and senior leadership. * Assigns and reviews work, provides work instruction (OTJ or formal training) and develops team members. Evaluates performance of team members, providing continuous feedback. Manages discipline and performance issues; hires and fires team members. Identifies resource needs and develops

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