Location

La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

Job Description

Act as a Liaison between Group Contacts and internal Sales and Catering teams. Build and maintain group blocks and apply creative problem solving when necessary.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIESInclude the following. Other duties may be assigned.

• Understanding of group contracts.

• Enter rooming lists and group reservations via PMS, phone, and upload tool.

• Apply changes, adds, deletes, and room blocking requests for any group block.

• Input of billing instructions when applicable.

• Complete and audit group files with checklist

• Develop connections with meeting planners, sales, conference services, and other departments as necessary.

• Maintain close working relationships with other departments.

• Monitor group allocations and contracted room types, assisting with inventory management to ensure maximum occupancy and are accordance with daily availability.

• Own all assigned definite group sales room blocks and support fellow GRCs when necessary.

• Preparing and updating pickup report for sales team.

• Review all group sales contracts; allocate room blocks in Delphi according to yield guidelines and strategies; communicate any business unusual specifications.

• Ensure daily consistency between DELPHI and PMS/ORS systems with regards to sales manager changes.

• Attend all necessary meetings and pre-cons.

• Consistently participate as an active role model, trainer, and coach and mentor to provide continuing education for others.

• Assist with creating and updating transient and villa reservations as needed.

• Assist with Resort Pass communication and reservations.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Basic knowledge of computer and Microsoft Office skills highly preferred.

• Opera PMS/ORS and Delphi experience highly preferred.

• Reservations experience highly preferred.

  Pay Rate: $23.00 per hour

  Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job LocationsUS-CA-Carlsbad

Posted Date1 week ago(4/22/2024 3:18 PM)

Requisition ID 2024-108848

of Openings 1

Category (Portal Searching) Reservations