DE Jobs

Search from over 2 Million Available Jobs, No Extra Steps, No Extra Forms, Just DirectEmployers

Job Information

Robert Half Call Center Representative in Carlsbad, California

Description

Are you a friendly and quick learner with excellent interpersonal skills? Are you proficient with computers and eager to gain experience in a fast-paced environment? Our client is seeking energetic individuals to join their team as Call Center Representatives. This is the perfect opportunity for candidates without prior experience who are looking to kickstart their career in customer service and gain valuable skills. If you're a quick thinker with a passion for helping others, we want to hear from you!

Key Responsibilities:

  • Handle inbound and outbound calls from customers in a professional and courteous manner.

  • Provide assistance and support to customers with inquiries, concerns, and requests.

  • Listen actively to understand customer needs and provide appropriate solutions.

  • Navigate computer systems efficiently to access customer information and process requests.

  • Maintain accurate records of customer interactions and transactions.

  • Collaborate with team members and supervisors to meet performance goals and targets.

  • Follow company policies and procedures to ensure compliance and customer satisfaction.

  • Continuously seek opportunities to improve processes and enhance the customer experience.

    Requirements

  • High school diploma or equivalent.

  • Excellent interpersonal and communication skills.

  • Strong problem-solving abilities and attention to detail.

  • Ability to multitask and work effectively in a fast-paced environment.

  • Proficiency with computers and ability to learn new software systems quickly.

  • Customer service experience is a plus but not required.

  • Willingness to work flexible hours, including evenings and weekends if needed.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

DirectEmployers